We deliver products using Couriers. Shipping costs are influenced by your location and will be calculated in the shopping cart and added to your total before checkout. Orders are dispatched within two (2) business days. Shipping times are estimated at being between 1 - 15 business days, depending on your location.
Please enter all delivery details carefully. Inaccurate or misspelt delivery information often results in delays or non-delivery of parcels. By default our delivery instructions are for the parcel to be signed for on delivery, unless otherwise requested. All parcels must be signed by a person aged 18 years or older. If no one is available to sign, a notice card will be left in the recipient's mailbox indicating that the parcel is at the local post office for collection or with one of our other courier partners.
We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. This includes loss or damage resulting from delivery to unattended addresses whereby the sender has opted to have the gift left at front/back door or other location if no one is home. Requesting to have orders left at an unattended premises is at the purchasers own risk.
If a refund is requested for a non-deliverable parcel (due to not being picked up from the post office or refusal by the recipient) a $10 processing fee will be charged.