Mission Statement & Objectives

Mission Statement

  • Our Mission is to provide quality water solutions and consistently deliver products and services that exceed our customer's expectations.

  • To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.

  • To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, subcontractors, professional associates and customer


  • Effectively communicate with our customers ensuring we meet their objectives and expectations.

  • To provide quality products to our customers.

  • Ensure we provide expert technical advice to our customers.

  • Provide cost-effective packages to suit the individual needs of our customers.

  • Consistently providing after-sales support

OHS & Environmental Policies:

We have in place a compliant Occupational Health & Safety Management Plan & Procedures Policy. Total Water Services ensures that these are implemented throughout the company and on all of our sites. These procedures represent our commitment to zero lost time & injuries across the company. This has been achieved for the past 15 years.



Contact Total Water Services for reliable domestic and commercial water solutions. Pumps, pipes, irrigation are on show at our Hillcrest store and you can find us at Capalaba, too. 

Irrigear | Total Water Services


Total Water Services are now a part of Irrigear which is Australia's largest network of experts in all areas of water management Irrigear provides you with complete product, service and solutions support in critical areas of pumping, irrigation, filtration, water and fluid management.

Total Water Services Map


ADDRESS: 34 Tradelink Road, Hillcrest, Brisbane, QLD, 4118 Phone: 07 3800 3177


Mon-Fri 7am to 5pm
Sat 8am to 12 pm


ADDRESS: 5-7 Merritt St Capalaba 4157 Phone: 07 3180 2037


Mon-Fri 7am to 4.30pm
Sat 8am to 12 pm